This just sucks cause he should be in the wrong. I have had them deliver to the wrong address before and it took them 2 weeks to retrieve the item because they have to get in-touch with the people that live there. Why does the UPS delivery person walk right by a protected carport and proceed to leave the delivery out in the elements, in plain view < 20 ft from the street? Despite the package being l... Package delived to wrong address Package is delivered to the wrong address Package was delivered to wrong address. No update on my package . Cameta Camera (The company/location from which I bought the camera) had the package fully insured and therefore required a signature. UPS is being sent to wrong address to pick up a sofa. Insurance is purchased for the protection of the seller themselves, not the buyer. I don’t know if Logistics has similar technology, but UPS has GPS tracking for each delivery. I bought a very expensive camera (Nikon D300) aloing with a lens from Amazon.com. Did you just learn to type this minute and this is the first thing your wrote? aus oder wählen Sie 'Einstellungen verwalten', um weitere Informationen zu erhalten und eine Auswahl zu treffen. Anyway, it was from AT& T, so I called them to ask how to handle it. Since when would a buyer need to pay for additional insurance ? Since you only got a $100 worth of insurance you are going to have to come out of pocket the the other $100. great neck ny 11021. UPS cared so much about the delivery that not only could they not be bothered to check the address, but they left a perishable food item on your porch. If this is the case, the phrase “Delivered to UPS Access Point” will appear in your package’s tracking updates. If you buy something from say, amazon, if you don’t get it you would want your money back, no? It is rare for me to be asked to sign for anything from UPS. UPS sent the package to wrong address, Do I issue a refund? There is no forwarding service with UPS the way there is with USPS, apparently. That’s the whole thing here, it wasn’t misdelivered, it was shipped to the address that was on the shipping label (which the UPS clerk entered the wrong address on, if I understand the OP’s somewhat garbled first post). December 3, 2010 4:21PM. Your job is to get the item to the buyer. You can file with UPS for the insurance, but you can’t make your buyer wait until you hear back from UPS. The address I gave them was wrong and as a result the item was shipped to the wrong address. This is a copy of the letter I sent to the UPS station manager in Spokane with a five-box shipment that was delivered twice to an incorrect address that UPS generated in their system. I might be a little weird, but if it were me I would see if I could send her a new item, to try to keep her happy, and then work on UPS. I shipped the package from my local UPS store I wrote the address twice for the manager because he had the apartment and building number wrong and than the 3rd time he printed the label he got the second and it was delivered on the 20th, a mile away from where it was supposed to be. But she wants to file a police report if they refuse to give the item back, because it was delivered, I will give her a refund as soon as UPS fails to retrieve the package. buyer didn’t ask or pay for additional insurance. I called them and they said that it had been delivered and signed, but no one in my house signed for it. . The person at that street located me somehow and brought the package over to me in his car. UPS delivered the package to the wrong address. Exactly. What is this about? LOL, it’s bizarre how you just make up your own syntax. Also, the website that I ordered it from sent out a tracer on the bag. a package was delivered to me. > buyer didn’t ask or pay for additional insurance. Refund your buyer or you risk not only a neg, but an A-Z claim that they will win. If you wanted to insure it for $200, that is up to you. What kind of statement is that ? At least you would not have to refund her money, because I can guarantee that what you are selling her didn’t cost you $200, so if you can keep that and retrieve the item back from UPS or at least $100 for the insurance you might break even or even come out a little a head. Most sellers, one way or another, produce our own labels. Or, if we identified that the address is incorrect and not deliverable, you may be able to correct it while tracking the package on ups.com. Even though it was the UPS persons fault. July 12, 2018 8:04 AM Subscribe. UPS insurance insures the first $100 the buyer didn’t ask or pay for additional insurance the item in the box was sold for $200. My neighbors found them on their doorstep and delivered them to the correct address that was plainly visible on the address label. Good thing you did not ask him to do that via an amazon email. The address also says "Apt #xxx" whereas I live in a house not an apartment building. You probably won’t know for a few days if they got the package back or not. I can see that the UPS driver has made two mistakes. I'm living in WA and I'm supposed to send my tax turn to the following address by USPS: Department of the Treasury Internal Revenue Service Fresno, CA 93888 . 3 Kudos DPCreations. I checked throughout our development if they delivered to someone else in the development (as it has … Jan 22, 2016 9:00:22 AM So i had ordered something from ebay the seller is from Virginia I'm form Ohio why did the usps spend my item all the way. 3. In the future, … to Florida that is no near the both of us. You are responsible for getting the item safely to the buyer. UPS delivered to a wrong address, what can I do now? FIX: I called UPS and had to enter my tracking number. right address, wrong name: I partially opened it before realizing it wasn't mine (I do a ton of online shopping). Fixing an Incorrect Address. Stranger shows up to get package - … We both called UPS and thy are going to try to retrieve the package but seeing as how some people are not very honest so they might keep the package, I sent them a letter to the address that received the package asking to return, but it just went out today. Your job is not done; keep trying to get the package to the buyer, or issue a refund if the buyer does not want to wait. You are responsible for: any non-delivery, misdelivery, theft or other mistake or act in connection with the fulfillment and delivery of Your Products. You can change city, zip code, add a room, suite, or floor, but you cannot change the street name and number. If you received a package that was delivered to your home in error, you should contact the shipping service and, in most cases, the carrier will arrange for the item to be picked up. Call UPS and have them rectify their mistake. I was at home at that time and checked the door before going to bed, there was no package. USPS Package Intercept. Insurance is to protect you, the seller, not the buyer. If its like Fedex/UPS the same drivers gennerally get the same route. Good Luck and Happy Holidays! Enter your Tracking Number and go to the Tracking Details page. Select the Tracking tab along the top of this page. However, by accident, I sent it by UPS (because I thought the address is not a PO box). Amazon suggest getting insurance on packages $75 and up. UPS did the same thing to me. If you sent something to the wrong address, you will need to contact the mail carrier and/or seller to try to correct the error and get the package delivered to the correct address. In the future just pay the three or four dollars and get the whole thing insured. The package wasn't mislabeled, it was simply dropped off in the wrong place. If this were to happen anywhere else a company would most likely not issue a refund. Someone in the local office was not able to get their computer to verify my street address, so they changed it to another street. UPS Shipments. Get answers to your questions in our photography forums. The postal service did a check and followed the package to the wrong address approx ten miles away. Once UPS identifies an undeliverable address, you can correct it by following these steps: 1. What kind of statement is that ? That’s utter bollocks. 0. jsecret Member Posts: 630 Member Member Posts: 630 Member (From someone who works in that industry) Call UPS immediatly and explain what happened. Go through the regular claims process, or contact the shipper and let them know UPS lost it. But you still need to refund … and UPS will have to figure out how to proceed at the buyer end with the police in the future. No one actually knows where the package is, so no one is going to come looking for it. Anyway, I gave them back the "wrong" package and they took my phone # just in case someone returns my bag to them. Internal Revenue Submission Processing Center If you had of got $200 of insurance you could have refunded the buyer the $200 you gotta from UPS. It was almost like this doesn't happen often. It is UPS' responsibility to get the package to the correct address. For a fee, USPS Package Intercept ® lets the sender or recipient stop delivery or redirect a package, letter, or flat that is not out for delivery or already delivered. You refund the buyer and take it up with UPS if it is hopeless to find. You could probably have printed out a UPS label cheaper than having the store do it, and the address would have been right. Enjoy your ham. He delivered to the wrong address and he left the parcel simply in front of the house. Sometimes UPS will send your package to a separate receiving facility, called an Access Point, instead of directly to your home. Steps to take will vary by carrier. If UPS misdelivered it by mistake, there is not need for a police report. Best Buy continues to send UPS to my old address to pick up a sofa, despite me calling 6 times and notifying you that I have moved and the sofa is at a different address. These packages will be returned to sender. Sounds like you gave them the wrong address. I gave UPS the wrong address. I shipped the package from my local UPS store I wrote the address twice for the manager because he had the apartment and building number wrong and than the 3rd time he printed the label he got the second and it was delivered on the 20th, a mile away from where it was supposed to be. Since when would a buyer need to pay for additional insurance ? Package was delivered to the wrong address. Even Amazon policy agrees. Otherwise why did you have to write the same thing twice? UPS sent my package to the wrong address In reply to baker123 • Jul 15, 2005 I had the same experience but luckily my neighbor delivered the package to my door. Are you talking to Eyes2C? I heard most cases don't win their appeal. USPS tracking one day claimed package undeliverable to said address but the next day, claims delivered. Who told you that ? Choose the Correct My Address button. Sie können Ihre Einstellungen jederzeit ändern. A Texan man was not happy about becoming an unofficial post office: "UPS, you delivered someone else's package to me, then GAVE THEM OUR ADDRESS!? I was told that my job is done and the buyer needs to communicate with UPS to get this resolved, but what am I supposed to do? How do they know I have transportation or the time to find a UPS store? Look at it this way. 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